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Shipping information
Delivery area
We only deliver to addresses in Switzerland and the Principality of Liechtenstein.
Shipping costs
Freight costs for deliveries in Switzerland and Liechtenstein:
Economy bis zu 2 Kg CHF 8.50 Economy ab 2 Kg CHF 11.50 Economy ab 10 Kg CHF 20.50 Economy ab 10 bis 30 Kg (Sperrgut) CHF 30.50 Priority bis zu 2 Kg CHF 10.50 Priority ab 2 Kg CHF 13.50 Priority ab 10 Kg CHF 22.50 Priority ab 10 bis 30 Kg (Sperrgut) CHF 32.50 Express bis zu 2 Kg CHF 17.00 Express ab 2 Kg CHF 23.00 Express ab 10 Kg CHF 29.00 Express ab 10 bis 30 Kg (Sperrgut) CHF 38.00 Packaging costs
The delivery costs are made up of the shipping costs and the packaging costs.
If your delivery contains bulky items, you will be charged a surcharge. Bulky and heavy deliveries that have to be delivered by lorry have special rates. All costs incurred are shown accordingly in the checkout.
If we dispatch deliveries from different warehouses, you will only be charged the shipping costs once.
0 Kg CHF 4.95 10 Kg CHF 6.60 30 Kg CHF 13.75 Delivery time/shipping method
The delivery time is 1-2 days
With the Economy shipping method, all orders received by 5.30 pm (Monday - Thursday) or by 4.30 pm (Friday) are delivered within 1-2 days.
With the Priority shipping method, all incoming orders are delivered by 16:15 (Monday-Thursday) or by 15:15 (Friday) on the following day.
With the Express shipping method, all incoming orders are delivered by 17:15 (Monday - Thursday) or by 16:15 (Friday) by 09:00 on the following day. Express orders placed after 15:00 (Monday - Thursday) or after 14:00 (Friday) must not contain more than 5 items. The delivery guarantee is only guaranteed for parcels.
Exception: Items with higher handling requirements have longer lead times and must be ordered by 15:30. The expected delivery date is always shown in the checkout before the order is finalised.
Desired date
With the Priority dispatch type, you can enter a preferred date for your delivery during the ordering process.
Delivery services
Parcel deliveries are made by Swiss Post. Larger consignments are sent with our contract carriers. Our delivery services always endeavour to deliver the consignment as quickly as possible. However, we ask for your understanding should there be a delay in delivery. These are usually due to weather or traffic conditions.
Collection of the goods
You can also collect many items from your local HandwerkStadt store or directly from a central warehouse. To do this, you must select the desired collection location. Goods in stock can be collected 2 hours after receipt of the order, other items on the following day from 13:00. If the items can be collected, this will be indicated in the checkout under the delivery options.
There are no postage costs for collection.
Provisions for special border areas
Special provisions apply to shipments to the Büsingen and Samnaun areas.
Büsingen
The Express «Mond» shipping method is excluded for shipments to Büsingen.
Samnaun
For customs reasons, shipping to Samnaun by SFS is not possible.
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