Help for Help / FAQ
Information about eShop login and registration
I am a SFS Group customer, but I do not have an eShop account yet. How can I register for the eShop?
Step1: Register for the eShop here. Ideally you have your SFS Group customer number at hand.
Step 2: You receive your registration confirmation via e-mail. The status of your registration is „in process“.
Step 3: We adapt your prices accordingly. Self-evidently you receive your customer-specific SFS Group prices as usual in our eShop.
Step 4: After a few days you will receive your registration confirmation for your eShop account via e-mail. When logged in, you can now see your customizer-specific SFS Group prices in the eShop as usual.How can I register to the eShop as a new SFS Group customer?
Step 1: Register for the eShop here.
Step 2: You receive your registration confirmation via e-mail. The status of your registration is „in process“.
Step 3: We adapt your prices. At SFS Group, new customers receive customer-specific prices in the eShop.
Step 4: After a few days you will receive your registration confirmation for your eShop account via e-mail. When logged in, you can now see your customer-specific SFS Group prices in the eShop as usual.I am a SFS Group customer and registered for the eShop recently. Why do I not see my customer-specific prices?
Your customer-specific SFS Group prices are activated for you when you receive the registration confirmation via e-mail.
Can I place an order in the eShop before receiving the confirmation of your registration
You can place an order directly after registering for the eShop. Please note however, that orders can only be processed with the registration confirmation. Your order will be parked with us for this time and will be processed as soon as your account is activated. Self-evidently you then receive your customer-specific SFS Group prices as usual on this order.
Why do I see different prices than the ones agreed on?
You might see different prices because you are not logged into your Hoffmann Group customer account. Please log in here to see your customer-specific net prices including your discounts.
Where do I find my customer number?
Please log in to your SFS Group customer account. Your customer number will be displayed in the upper right corner of your screen.
How do I create a customer account?
You can register here as a new customer in the eShop. Please indicate whether you would like to register as a business customer or as a private customer. The dispatch of your first order may take some time since every new customer is reviewed first and subsequently activated.
Select pick-up location
Direct purchase
Add articles directly to the cart:Products found:
-
Article no. {{ combinedCodeWithHighlight }}Article code:EAN / GTIN:Manufacturer number:Cat. Nr.:
No products were found for your search term
Please check your entry or adjust the article number / article code
This article cannot be ordered.Services cannot be ordered without the right article. Please add the service to the desired article.Further configurations on the product detail page are necessary for this article.Please check this specification or adjust the article number / article code.Please select a specific variant.An error found the way into our system.This article is not available anymore.Login
Set commission
Your customer card
Please present the QR code at the checkout.Retrieved onHow can we help you?