Help for Help / FAQ
Information about payment and invoice
How do I change my billing address?
If you have moved or changed your company name, please send us your new name/address via e-mail to shop.ch@sfs.ch .
Which payment methods are available?
For corporate customers in the eShop
Invoice
Corporate customers and public institutions are supplied against invoice after a credit check. Payments must be made net within 30 days of the invoice date. For private customers/guest orders in the eShop
For private customers/guest orders in the eShop
Credit card
At SFS, private customers can pay conveniently by credit card. Your credit card details are transmitted in encrypted form using SSL technology, making your purchase from SFS secure. MasterCard SecureCodeTM and Verified by Visa make your purchase even more secure.
VISA
The SFS eShop accepts the international credit card VISA. This means of payment is free of charge.
MasterCard
The SFS eShop accepts the international credit card MasterCard. This payment method is free of charge.
Which options are there for electronic billing?
You have the option of receiving your invoice as a pdf via e-mail. For more information, please get in touch with your contact at SFS Group.
You can also view, download and print the invoices for your orders at any time under My eShop account > Orders. To do this, click on "Print invoice" in the desired order.
What payment options are available in HandwerkStadt branches?
In addition to payment by credit card, the following payment options are available to you in our sales branches
Maestro
Maestro is an international debit card service from MasterCard International.
PostCard
PostCard is a debit card service from PostFinance.
Cash payment
You can pay in cash at our sales outlets. Only CHF are accepted.
Customer Cardplus
The Customer-Card plus with prepaid function is available to corporate customers in our sales branches. You can top up the card in our branches with amounts from CHF 50.
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